/* ===== Support Page Styles ===== */

/* Page Header */
.page-header {
    margin-top: 70px;
    padding: 3rem 0 2rem;
    background: linear-gradient(135deg, var(--light-color) 0%, var(--white) 100%);
    position: relative;
}

.page-header::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100"><defs><pattern id="support-pattern" width="25" height="25" patternUnits="userSpaceOnUse"><circle cx="12.5" cy="12.5" r="8" fill="none" stroke="%23ccb39a" stroke-width="1" stroke-opacity="0.1"/><circle cx="12.5" cy="12.5" r="3" fill="%239f7eae" fill-opacity="0.05"/></pattern></defs><rect width="100%" height="100%" fill="url(%23support-pattern)"/></svg>');
    pointer-events: none;
}

.page-header-content {
    text-align: center;
    position: relative;
    z-index: 1;
}

.breadcrumb {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    margin-bottom: 1.5rem;
    font-size: 0.9rem;
    color: var(--text-light);
}

.breadcrumb a {
    color: var(--primary-color);
    text-decoration: none;
    transition: var(--transition);
}

.breadcrumb a:hover {
    color: var(--secondary-color);
}

.separator {
    color: var(--text-muted);
}

.current {
    color: var(--dark-color);
    font-weight: 500;
}

.page-title {
    font-size: 2.5rem;
    font-weight: 700;
    color: var(--dark-color);
    margin-bottom: 1rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 1rem;
}

.page-title i {
    color: var(--primary-color);
}

.page-description {
    font-size: 1.1rem;
    color: var(--text-light);
    max-width: 600px;
    margin: 0 auto;
    line-height: 1.6;
}

/* Support Methods */
.support-methods {
    padding: 3rem 0;
    background: var(--white);
}

.section-header {
    text-align: center;
    margin-bottom: 3rem;
}

.section-header h2 {
    font-size: 2rem;
    font-weight: 700;
    color: var(--dark-color);
    margin-bottom: 1rem;
}

.section-header p {
    color: var(--text-light);
    font-size: 1.1rem;
}

.methods-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 2rem;
    max-width: 1200px;
    margin: 0 auto;
}

.method-card {
    background: var(--background);
    padding: 2rem;
    border-radius: 16px;
    text-align: center;
    transition: var(--transition);
    border: 2px solid transparent;
    position: relative;
    overflow: hidden;
}

.method-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 4px;
    background: linear-gradient(90deg, var(--primary-color), var(--secondary-color));
    transform: scaleX(0);
    transition: var(--transition);
}

.method-card:hover::before {
    transform: scaleX(1);
}

.method-card:hover {
    transform: translateY(-5px);
    box-shadow: var(--shadow-lg);
    border-color: var(--primary-color);
}

.method-card.primary {
    background: linear-gradient(135deg, var(--primary-color), var(--secondary-color));
    color: var(--white);
}

.method-card.primary::before {
    background: var(--white);
}

.method-icon {
    width: 80px;
    height: 80px;
    background: var(--white);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 1.5rem;
    color: var(--primary-color);
    font-size: 2rem;
    transition: var(--transition);
}

.method-card.primary .method-icon {
    background: rgba(255, 255, 255, 0.2);
    color: var(--white);
}

.method-card:hover .method-icon {
    transform: scale(1.1);
}

.method-card h3 {
    font-size: 1.3rem;
    font-weight: 600;
    margin-bottom: 0.75rem;
    color: var(--dark-color);
}

.method-card.primary h3 {
    color: var(--white);
}

.method-card p {
    color: var(--text-light);
    margin-bottom: 1.5rem;
    line-height: 1.6;
}

.method-card.primary p {
    color: rgba(255, 255, 255, 0.9);
}

.method-info {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    margin-bottom: 2rem;
}

.info-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    justify-content: center;
    color: var(--text-light);
    font-size: 0.9rem;
}

.method-card.primary .info-item {
    color: rgba(255, 255, 255, 0.9);
}

.info-item i {
    color: var(--accent-color);
    font-size: 0.9rem;
}

.method-card.primary .info-item i {
    color: rgba(255, 255, 255, 0.8);
}

.method-button {
    background: var(--primary-color);
    color: var(--white);
    border: none;
    padding: 0.75rem 2rem;
    border-radius: 8px;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    text-decoration: none;
    font-size: 0.95rem;
}

.method-card.primary .method-button {
    background: var(--white);
    color: var(--primary-color);
}

.method-button:hover {
    background: var(--secondary-color);
    transform: translateY(-2px);
}

.method-card.primary .method-button:hover {
    background: rgba(255, 255, 255, 0.9);
}

/* Quick Help */
.quick-help {
    padding: 3rem 0;
    background: var(--background);
}

.help-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 2rem;
    max-width: 1200px;
    margin: 0 auto;
}

.help-card {
    background: var(--white);
    padding: 2rem;
    border-radius: 12px;
    transition: var(--transition);
    border-left: 4px solid var(--primary-color);
}

.help-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-lg);
}

.help-icon {
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, var(--primary-color), var(--secondary-color));
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--white);
    font-size: 1.5rem;
    margin-bottom: 1.5rem;
}

.help-card h3 {
    color: var(--dark-color);
    font-weight: 600;
    margin-bottom: 1rem;
}

.help-card ul {
    list-style: none;
    padding: 0;
    margin-bottom: 1.5rem;
}

.help-card li {
    padding: 0.5rem 0;
    color: var(--text-light);
    border-bottom: 1px solid var(--border-color);
    position: relative;
    padding-left: 1.5rem;
}

.help-card li:before {
    content: '•';
    color: var(--primary-color);
    position: absolute;
    left: 0;
    font-weight: bold;
}

.help-card li:last-child {
    border-bottom: none;
}

.help-actions {
    display: flex;
    gap: 1rem;
    flex-wrap: wrap;
}

.help-link {
    color: var(--accent-color);
    text-decoration: none;
    font-weight: 500;
    padding: 0.5rem 1rem;
    border: 1px solid var(--accent-color);
    border-radius: 6px;
    transition: var(--transition);
    font-size: 0.9rem;
}

.help-link:hover {
    background: var(--accent-color);
    color: var(--white);
}

.help-button {
    background: var(--secondary-color);
    color: var(--white);
    border: none;
    padding: 0.5rem 1rem;
    border-radius: 6px;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    font-size: 0.9rem;
}

.help-button:hover {
    background: var(--primary-color);
    transform: translateY(-1px);
}

/* Support Ticket */
.support-ticket {
    padding: 3rem 0;
    background: var(--white);
}

.ticket-content {
    max-width: 800px;
    margin: 0 auto;
}

.ticket-header {
    text-align: center;
    margin-bottom: 3rem;
}

.ticket-header h2 {
    font-size: 2rem;
    font-weight: 700;
    color: var(--dark-color);
    margin-bottom: 1rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 1rem;
}

.ticket-header h2 i {
    color: var(--primary-color);
}

.ticket-header p {
    color: var(--text-light);
    font-size: 1.1rem;
}

.ticket-form-container {
    background: var(--background);
    padding: 2.5rem;
    border-radius: 16px;
    box-shadow: var(--shadow);
}

.ticket-form {
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1.5rem;
}

.form-group {
    display: flex;
    flex-direction: column;
}

.form-group label {
    color: var(--dark-color);
    font-weight: 500;
    margin-bottom: 0.5rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.form-group label i {
    color: var(--primary-color);
    font-size: 0.9rem;
}

.form-group input,
.form-group select,
.form-group textarea {
    border: 2px solid var(--border-color);
    border-radius: 8px;
    padding: 0.75rem;
    font-size: 1rem;
    transition: var(--transition);
    background: var(--white);
    color: var(--text-color);
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(204, 179, 154, 0.1);
}

.form-group textarea {
    resize: vertical;
    min-height: 120px;
    font-family: inherit;
}

.system-info-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1rem;
}

.system-item {
    display: flex;
    flex-direction: column;
}

.system-item label {
    color: var(--text-light);
    font-size: 0.9rem;
    margin-bottom: 0.25rem;
    font-weight: 500;
}

.system-item input,
.system-item select {
    border: 1px solid var(--border-color);
    border-radius: 6px;
    padding: 0.5rem;
    font-size: 0.9rem;
}

/* File Upload */
.file-upload {
    position: relative;
}

.file-upload input[type="file"] {
    display: none;
}

.file-upload-label {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 2rem;
    border: 2px dashed var(--border-color);
    border-radius: 8px;
    cursor: pointer;
    transition: var(--transition);
    background: var(--white);
    text-align: center;
}

.file-upload-label:hover {
    border-color: var(--primary-color);
    background: var(--light-color);
}

.file-upload-label i {
    font-size: 2rem;
    color: var(--primary-color);
    margin-bottom: 1rem;
}

.file-upload-label span {
    color: var(--dark-color);
    font-weight: 500;
    margin-bottom: 0.5rem;
}

.file-upload-label small {
    color: var(--text-light);
    font-size: 0.85rem;
}

.file-list {
    margin-top: 1rem;
}

.file-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0.75rem;
    background: var(--white);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    margin-bottom: 0.5rem;
}

.file-info {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.file-info i {
    color: var(--primary-color);
}

.file-name {
    color: var(--dark-color);
    font-weight: 500;
}

.file-size {
    color: var(--text-light);
    font-size: 0.85rem;
}

.file-remove {
    background: var(--secondary-color);
    color: var(--white);
    border: none;
    padding: 0.25rem 0.5rem;
    border-radius: 4px;
    cursor: pointer;
    font-size: 0.8rem;
    transition: var(--transition);
}

.file-remove:hover {
    background: #dc3545;
}

/* Form Actions */
.form-actions {
    display: flex;
    gap: 1rem;
    justify-content: center;
    margin-top: 1rem;
}

.submit-button,
.reset-button {
    padding: 0.75rem 2rem;
    border: none;
    border-radius: 8px;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 1rem;
}

.submit-button {
    background: var(--primary-color);
    color: var(--white);
}

.submit-button:hover {
    background: var(--secondary-color);
    transform: translateY(-2px);
}

.reset-button {
    background: var(--border-color);
    color: var(--text-color);
}

.reset-button:hover {
    background: var(--text-muted);
}

/* Support Status */
.support-status {
    padding: 3rem 0;
    background: var(--background);
}

.status-header {
    text-align: center;
    margin-bottom: 3rem;
}

.status-header h2 {
    font-size: 2rem;
    font-weight: 700;
    color: var(--dark-color);
    margin-bottom: 1rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 1rem;
}

.status-header h2 i {
    color: var(--primary-color);
}

.status-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    gap: 1.5rem;
    max-width: 1000px;
    margin: 0 auto;
}

.status-item {
    background: var(--white);
    padding: 1.5rem;
    border-radius: 12px;
    display: flex;
    align-items: center;
    gap: 1rem;
    transition: var(--transition);
}

.status-item:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow);
}

.status-icon {
    width: 50px;
    height: 50px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
}

.status-icon.operational {
    background: #d4edda;
    color: #155724;
}

.status-icon.warning {
    background: #fff3cd;
    color: #856404;
}

.status-icon.error {
    background: #f8d7da;
    color: #721c24;
}

.status-info h3 {
    color: var(--dark-color);
    font-weight: 600;
    margin-bottom: 0.25rem;
    font-size: 1rem;
}

.status-label {
    display: inline-block;
    padding: 0.2rem 0.6rem;
    border-radius: 12px;
    font-size: 0.75rem;
    font-weight: 500;
    margin-bottom: 0.25rem;
}

.status-label.operational {
    background: #d4edda;
    color: #155724;
}

.status-label.warning {
    background: #fff3cd;
    color: #856404;
}

.status-label.error {
    background: #f8d7da;
    color: #721c24;
}

.status-info p {
    color: var(--text-light);
    font-size: 0.85rem;
    margin: 0;
}

.status-footer {
    text-align: center;
    margin-top: 2rem;
    padding-top: 1rem;
    border-top: 1px solid var(--border-color);
}

.status-footer p {
    color: var(--text-light);
    margin-bottom: 0.5rem;
}

.status-link {
    color: var(--accent-color);
    text-decoration: none;
    font-weight: 500;
}

.status-link:hover {
    text-decoration: underline;
}

/* Knowledge Base */
.knowledge-base {
    padding: 3rem 0;
    background: var(--white);
}

.kb-header {
    text-align: center;
    margin-bottom: 3rem;
}

.kb-header h2 {
    font-size: 2rem;
    font-weight: 700;
    color: var(--dark-color);
    margin-bottom: 1rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 1rem;
}

.kb-header h2 i {
    color: var(--primary-color);
}

.kb-categories {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 2rem;
    max-width: 1200px;
    margin: 0 auto;
}

.kb-category {
    background: var(--background);
    padding: 2rem;
    border-radius: 12px;
    transition: var(--transition);
}

.kb-category:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-lg);
}

.kb-icon {
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, var(--primary-color), var(--secondary-color));
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--white);
    font-size: 1.5rem;
    margin-bottom: 1.5rem;
}

.kb-category h3 {
    color: var(--dark-color);
    font-weight: 600;
    margin-bottom: 1rem;
}

.kb-category ul {
    list-style: none;
    padding: 0;
}

.kb-category li {
    margin-bottom: 0.5rem;
}

.kb-category a {
    color: var(--text-light);
    text-decoration: none;
    transition: var(--transition);
    display: block;
    padding: 0.5rem 0;
}

.kb-category a:hover {
    color: var(--primary-color);
    padding-left: 1rem;
}

/* Active Navigation */
.nav-link.active {
    background-color: var(--light-color);
    color: var(--secondary-color);
}

/* Responsive Design */
@media (max-width: 768px) {
    .page-title {
        font-size: 2rem;
        flex-direction: column;
        gap: 0.5rem;
    }
    
    .methods-grid {
        grid-template-columns: 1fr;
        gap: 1.5rem;
    }
    
    .help-grid {
        grid-template-columns: 1fr;
    }
    
    .form-row {
        grid-template-columns: 1fr;
        gap: 1rem;
    }
    
    .system-info-grid {
        grid-template-columns: 1fr;
    }
    
    .status-grid {
        grid-template-columns: 1fr;
    }
    
    .kb-categories {
        grid-template-columns: 1fr;
    }
    
    .form-actions {
        flex-direction: column;
    }
    
    .help-actions {
        flex-direction: column;
    }
    
    .ticket-form-container {
        padding: 1.5rem;
    }
}

@media (max-width: 480px) {
    .breadcrumb {
        flex-wrap: wrap;
        justify-content: center;
    }
    
    .method-card {
        padding: 1.5rem;
    }
    
    .help-card {
        padding: 1.5rem;
    }
    
    .kb-category {
        padding: 1.5rem;
    }
    
    .file-upload-label {
        padding: 1.5rem;
    }
}